Frequently Asked Questions About Our Residential Cleaning Services in Albany & Corvallis
Find answers to your questions about how Jennuine Clean can keep your home spotless and refreshed.
Frequently Asked Questions
Question
What areas do you serve?
What areas do you serve?
We proudly provide residential cleaning services in Albany, Corvallis. If you’re just outside these areas, give us a call—we’ll do our best to accommodate.
Question
What types of cleaning services does Jennuine Clean provide?
What types of cleaning services does Jennuine Clean provide?
We offer flexible, high-quality cleaning tailored to your needs: Weekly – Perfect for families who want consistent upkeep. Bi-weekly – A balanced option for busy households. Monthly – Great for maintenance and refresh. Deep Cleaning – Ideal for move-ins, move-outs, or seasonal refreshes. Special Services – RV interiors, pre-event cleaning, or post-party cleanup.
Question
Do I need to provide cleaning supplies or equipment?
Do I need to provide cleaning supplies or equipment?
No—we bring everything needed to make your home shine, including professional-grade tools. If you have a specific product you’d like us to use, just let us know in advance.
Frequently asked questions
Question
Do you clean dishes, laundry, or pet messes?
Do you clean dishes, laundry, or pet messes?
Jennuine Clean is a residential house cleaning service, not a maid service. We do not handle: Laundry Dishes Pet waste Exterior cleaning However, we’re always open to discussing unique needs, and some exceptions can be made at Jenn’s discretion.
Question
How do you determine pricing for your services?
How do you determine pricing for your services?
Our pricing is based on the type of service, materials required, and the scope of the job. We provide transparent, upfront pricing before any work begins, so there are no surprises. Reach out to us to discuss specifics for your project.
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Do I need to be home during the cleaning?
Do I need to be home during the cleaning?
Not at all. Many clients prefer to provide us access and come home to a freshly cleaned house. Your trust is important to us, and we treat your home with the same care as if it were our own.
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How long will the cleaning take?
How long will the cleaning take?
This depends on the size of your home, its condition, and the type of service requested. A typical routine cleaning takes 2–4 hours, while deep cleans may take longer. We’ll give you a time estimate during your consultation.
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Are you insured and bonded?
Are you insured and bonded?
Yes. Jennuine Clean is a professional business, fully insured and bonded for your peace of mind. Your home and belongings are always protected when we clean.
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How do I schedule or reschedule an appointment?
How do I schedule or reschedule an appointment?
Simply call or text us at 541-619-0366 or visit www.jennuineclean.com . If you need to reschedule, please notify us at least 24 hours in advance so we can adjust our calendar.
Frequently asked questions
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What if I’m not satisfied with the cleaning?
What if I’m not satisfied with the cleaning?
Your happiness matters to us. If something doesn’t meet your expectations, let us know within 24 hours, and we’ll return to make it right—no extra charge.
Question
Do you offer gift certificates?
Do you offer gift certificates?
Our pricing is based on the type of service, materials required, and the scope of the job. We provide transparent, upfront pricing before any work begins, so there are no surprises. Reach out to us to discuss specifics for your project.
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How do I get in contact with you?
How do I get in contact with you?
Yes! A Jennuine Clean gift certificate makes the perfect thoughtful gift for new parents, busy professionals, or anyone who deserves a clean and refreshed home.
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How do you price your services?
How do you price your services?
Pricing is based on the size of your home, the type of cleaning, and frequency. We offer free in-home consultations to provide accurate estimates. Our goal is transparent, fair pricing with no surprises.
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Why should I choose Jennuine Clean?
Why should I choose Jennuine Clean?
Because we’re more than cleaners—we’re partners in creating a home that feels refreshed, renewed, and respected. With our “Beautifully Thorough” approach, no shortcuts, and no compromises, you can trust us to deliver genuine care every time.